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Empower: The Library Skills Collective

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6 products
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Brave, Kind, and Prepared: Responding to Unsafe or Escalating Behaviour in Libraries

£75.00

£75.00

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Kind Policies, Clear Procedures: Building a Library that Works for Everyone

£75.00

£75.00

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The Customer Isn’t Always Right—But Kindness Still Matters

£75.00

£75.00

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Kind and Clear: Handling Difficult Situations on the Library Frontline

£75.00

£75.00

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Conflict Resolution in Libraries: A Kindness-Led Approach

£75.00

£75.00

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Bridging Worlds with Words: Mastering Non-Violent Communication in Libraries and Beyond

£25.00

£25.00

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