Ready to Join “Bridging Worlds with Words: An Introduction to Nonviolent Communication”?
Fill out the form below to reserve your place. This session is free for Empower members.
About the course
Live Webinar: 16th September 2025, 11:00–12:00 BST
Recording available for 12 months after the event
Course Summary
Words shape workplace culture. This live webinar introduces the principles and practice of Non-Violent Communication (NVC) through a library lens—helping you build trust, express needs clearly, and navigate conflict with empathy and confidence. Whether you're a frontline team member, manager, or working solo, these tools can transform daily interactions and foster a culture of kindness and clarity.
What You’ll Learn
The four steps of Non-Violent Communication: Observation, Feeling, Need, RequestHow to listen without judgment and respond with empathyWays to use NVC to navigate tension, misunderstanding, and feedbackEveryday practices for integrating NVC into professional life
Who It’s For
Library staff at all levels, educators, and anyone working in people-centred environments who wants to communicate with greater care, clarity, and impact.
Register Now
This webinar is:
Free for Empower members – register via your Empower course areaAvailable as a one-off purchase for £25 – includes access to the live session and 12-month recording access
Care Statement
This session touches on communication challenges and conflict, which may bring up past or current difficult experiences. You are welcome to step away or pause the recording at any time. Please take care of your wellbeing during and after the session.
Bridging Worlds with Words: An Introduction to Nonviolent Communication – 1 Hour Empower Webinar
Quick Links for Empower Members
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Your Trainer
Helen Rimmer
Helen Rimmer is a leadership and wellbeing coach, burnout specialist, and the founder of
The Kind Brave Leader
and
Empower: The Library Skills Collective
. With over 20 years of experience in library and higher education leadership, Helen brings deep sector knowledge, real-world insight, and a passion for helping others grow.
Helen specialises in kind, human-first professional development. Her training combines evidence-based tools with a focus on inclusion, resilience, and practical change—helping library staff at all levels build confidence, navigate challenge, and lead with purpose.
Helen’s sessions are known for their mix of empathy, clarity, and action—whether she’s supporting new leaders, guiding teams through burnout recovery, or exploring topics like boundaries, neuroinclusion, ethical data use, or brave conversations.
She believes learning should be accessible, collaborative, and kind—and she’s on a mission to empower the people who power libraries.
Kindness, Wellbeing, Coaching, Communication, Leadership, Management Skills
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