Wednesday 15 July 2026 | 10:00–12:00 (UK time) | Live on Zoom | 2 hours

So much inclusion work focuses on attitudes and behaviours. This session turns the lens to systems – the policies, processes, workflows, and structures that quietly shape people’s daily experience of work.

Because even the kindest culture struggles if the systems underneath it create confusion, overload, or invisible barriers.

This practical, strengths-based session explores how everyday systems can either support neurodivergent staff and users – or unintentionally strain them.

What this session covers

How inductions, workflows, and performance processes often contain a hidden curriculum
Where ambiguity, unwritten rules, and inconsistent processes create unnecessary cognitive load
Rethinking induction, training, rotas, appraisal, and progression through a neuroinclusive lens
Designing systems that support clarity, predictability, and dignity
Small, realistic system shifts that make a big difference without major restructures

What participants will gain

A clearer understanding of how systems shape behaviour, wellbeing, and belonging
Tools to spot hidden barriers in everyday processes
Practical prompts to redesign one system so it works for a wider range of brains
Confidence to influence system change, even without senior authority

How the session works

Short, clear teaching segments
Real-world library examples and scenarios
Optional reflective activities (no pressure to share)
Space to map one system participants want to improve

This is a calm, thoughtful session designed to reduce overwhelm – not add to it.

Who this is for

Library staff at any level
Managers and team leaders
Anyone involved in induction, training, or process design
People who want inclusion to be built into the work, not bolted on

Key takeaway

Culture is shaped by what systems allow, encourage, or ignore. When systems are clear, fair, and human-centred, inclusion becomes sustainable – not exhausting.

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