Looking After the Front Line — Practical Wellbeing for Library Managers

Thursday 12th February 2025, 1–3PM (UK Time)

Online via Zoom

Frontline library work can be intense — constant public interaction, unpredictable situations, and limited downtime all take their toll. As a manager, you play a crucial role in protecting your team’s energy, confidence, and wellbeing.

This two-hour session gives you practical tools to create a culture where staff feel supported, valued, and treated fairly — not just in policy, but in everyday experience.

You’ll learn how to:

✅ Spot early signs of stress and burnout before they escalate

✅ Run short, meaningful wellbeing check-ins that build trust

✅ Respond calmly and constructively to challenging interactions

✅ Build fair rotas, breaks, and boundaries that work in real life (not just on paper)

✅ Use quick-win system changes to make wellbeing part of daily management

You’ll leave with scripts, templates, and checklists you can put into action immediately — helping you take care of the people who take care of everyone else.

Ideal for: library managers, supervisors, and team leads responsible for frontline or customer-facing staff across all library sectors.

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