Library Staff Training & Professional Development

Practical, People-First CPD for Every Stage of Your Library Career

At Empower: The Library Skills Collective, we provide high-quality, inclusive, and future-ready training for library and information professionals. Whether you’re on the front line or in a leadership role, our courses help you gain confidence, grow your impact, and thrive in your career — without burnout.

We believe everyone deserves access to meaningful, practical professional development—because doing nothing is not neutral. It means burnout spreads. Skills stagnate. Morale drops. And our profession suffers.

Training Topics for Library Professionals

Explore our topic areas — all designed to meet the real challenges faced by library staff today.

Course titles will follow

Core Library Skills

Cataloguing and metadata

Collection development and management

Information literacy and research support

Reference and enquiry services

Reader development and book promotion

Archives and special collections

Digital Skills & Technology

Digital literacy (supporting users and staff)

Teaching technology to library users

Emerging tech in libraries (e.g. AI, data ethics)

Library systems and tools (e.g. OPACs, discovery layers)

Eresources and digital content promotion

Research Support Tools

Marketing and Social Media

Teaching & Learning

Instructional design and pedagogy

Designing online learning experiences

Outreach to students, faculty, or community learners

Playful Learning

Equity, Diversity & Inclusion (EDI)

Inclusive library services and environments

Antiracism and cultural competence

LGBTQ+ inclusion and gender awareness

Disability inclusion and accessibility

Cultural sensitivity and race/disability awareness

Neurodiversity

Community Engagement & Customer Service

Frontline communication skills

Working with diverse or underserved communities

Customer service and de-escalation

Managing difficult patrons and mental health awareness

Outreach and partnerships

Libraries as safe and welcoming spaces

Marketing and Social Media

Leadership & Management

Team management and supervision

Project and change management

Strategic thinking and innovation

Leading from any level

Coaching and mentoring

Digital Fluency

Wellbeing, Workplace Culture & Burnout

Personal resilience and wellbeing

Supporting mental health at work

Creating kind and psychologically safe cultures

Conflict resolution and boundaries

Ethics, Advocacy & Intellectual Freedom

Data ethics and privacy

Freedom to read and censorship challenges

Advocacy skills and storytelling

Legal essentials (e.g. copyright, FOI)

Professional Development

Continuing professional development (CPD)

Career planning and reflective practice

Skills for new or aspiring library workers

Career advice including interviews

User Experience & Design

Space planning and layout

Signage, displays and merchandising

Designing services around user needs

Accessibility and inclusive UX

Marketing and Social Media

Research Support

Research Data Management (RDM)

Open Research

Open Access (OA)

Bibliometrics & Research Impact

Publishing Support

Researcher Development & Engagement

Systematic Reviews & Evidence Synthesis

Research Support Tools

Our Growth Phases: Supporting More Libraries Every Step of the Way

We grow with the sector, scaling sustainably and transparently.

Here’s how we’re building a CPD hub that grows in depth, breadth and value as more libraries join our community.

Phase 1: Launch & Foundations

  • Mix of live skills training and recordings

  • Library memberships open

  • Core course list published

  • Founding partners lock in best pricing

  • Founding partners form User Group

Phase 2: Expansion & Reach

  • More topics, guest trainers, and specialist content

  • On-demand learning library launched

  • CPD certificates and learning progress tracking

  • Bespoke CPD planning for library services

  • Equity-focused scholarship access for underserved groups

Phase 3: Partnership & Customisation

  • Sector-wide reporting on CPD gaps

  • Tiered support for teams, individuals, and freelance staff

  • Practitioner-led learning circles and discussion groups

  • Equity-focused access and sector-wide impact reporting

  • National partnerships

  • In-person events

Blue paper card with the handwritten words 'Accept, Understand, Empower' alongside heart symbols, promoting inclusion and empathy.

Built for Real Libraries, Not Imaginary Budgets

We know the truth:

  • You’re exhausted from doing more with less.

  • Training often means logging into generic webinars that don’t land.

  • Budgets go to platforms and publishers, not people

Empower flips the script.

We make it easy to support your team, without cutting into what’s left of your budget.

What’s Inside Empower: Types of Courses & Materials

Live Online Training

For teams and individuals who thrive in real-time, practical sessions.

  • 60–90 minute live workshops

  • Interactive, human, and always inclusive

  • Breakout sessions, Q&A, and reflection built in

  • Great for shared team learning and discussion

  • Includes workbook + replay access for all attendees

On-Demand Courses

For busy staff who need CPD that fits their schedule.

  • Pre-recorded video content with bite-sized lessons

  • Reflection prompts, worksheets, and real-world exercises

  • Self-paced access with no expiry date

  • Ideal for staff working different shifts or across locations

Mini Toolkits & Microlearning

For quick wins, everyday problems, and just-in-time support.

  • Downloadable PDFs, guides, and checklists

  • 5–20 minute audio or video explainers

  • Practical tools for conversations, feedback, boundaries, and more

  • Perfect for team toolkits or staff rooms

Deep-Dive Programmes & Masterclasses

For those ready to lead change or build depth in key areas.

  • 3–6 week learning journeys on specialist topics

  • Optional group coaching, peer discussion, or accountability

  • CPD certificates available

Community Conversations & Peer Learning

Because real change happens in connection.

  • Drop-in discussion calls with themed prompts

  • Optional group coaching sessions for members

  • Safe, kind spaces to reflect, ask, vent, and grow

  • Focus on belonging, not box-ticking

Custom CPD Pathways for Teams

For services that want to build something structured, together.

  • CPD plans aligned to your team’s goals and challenges

  • Mix of live sessions, on-demand content, and reflective practice

  • Support for team leads to embed learning into everyday culture

This isn’t training as usual. It’s the tools to rewrite the story.

Diverse group of professionals high-fiving in a bright office space, celebrating teamwork, collaboration, and success.

For Budget Holders & CPD Leads

You’ve had to choose who gets training—and who doesn’t.
You’ve said no more times than you’d like.
You’ve closed doors you wished you could open.

Not because you didn’t care.
But because you didn’t have the tools—or the budget—to do it differently.


Empower changes that.

We make it possible to support your whole team—without breaking the budget, burning people out, or adding to your admin load.

We offer:

  • Scalable, high-impact training for full teams

  • Simple, transparent pricing

  • Practical CPD that builds trust, morale, and momentum

I Know What It’s Like

To want to do the right thing—for your team—but have to fight for every penny.

Before I built Empower, I was a senior leader in the library sector.
I’ve sat in those meetings.
I’ve stared at a spreadsheet, trying to justify why developing

people should take priority over yet another subscription renewal.

I’ve felt the tension between values and budgets.


The frustration of wanting to say yes—and being forced to say no.

So here’s what I want you to know:

  • We will work with what works for you for invoicing

  • We can help you brainstorm where to fund it from

  • Pay for 1, 2 or 3 years if you have money now but not next year

  • Treat it as a library subscription that builds people, not shelves

  • You can list it as a digital staff development resource

We get it.


Sometimes budgets disappear overnight.


Sometimes roles vanish—and the idea of investing in training feels almost wrong in the aftermath.

But cutting CPD doesn’t protect jobs. It quietly damages what’s left.

Diverse group of professionals high-fiving in a bright office space, celebrating teamwork, collaboration, and success.

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