De-Escalation in Libraries: What to Do When Behaviour Escalates
Helen RimmerPublished on: 17/04/2026
Learn practical de-escalation techniques for library staff. Discover how to respond to challenging behaviour calmly, set boundaries, and stay safe at work.
de-escalation in librarieschallenging behaviour in librarieslibrary staff traininghandling difficult situations in librariesde-escalation techniques for library staffescalating behaviour library